iPECS-LIK

Simply Unifying Communications for SMB

iPECS-LIK is the IP communications solution designed to meet the needs of medium and small businesses. As a core of Ericsson-LG unified communications solution, iPECS-LIK brings together voice, messaging, video, and mobile and desktop applications to enable companies to increase productivity, improve their competitive advantage, and deliver a rich media experience across any workspace.

Simple modular based IP infrastructure of the iPECS-LIK helps customers deliver a tailor made deployment. Based on the transparent infrastructure, it supports system redundancy, local survivability and scalability up to 1,200 ports.

iPECS-LIK supports a wide range of productivity enhancing applications such as Unified Communications, IP Call Recording, IP Contact Center, Phontage, Mobility and built-in voice mail.

Features and Benefits

IP based fully distributed architecture

  • Centralised call processing distributed across networks with highly diversified network architecture
  • Flexible configuration up to a maximum of 1,200 ports
  • Call fail-over to local PSTN if the connection to the master is lost
  • Easy remote gateway installation and robust survivability capabilities

Application platform

  • User friendly Unified Communications and collaboration tool
  • Variety of 3rd party applications using AIM (Application Interface Messaging)
  • Perfect feature set for the hospitality industry including PMS integration with industry leader Micros Fidelio
  • Select from a host of business ready applications from Ericsson-LG

Enhancing the user experience

  • E-mail notification and message retrieval options
  • Pre-selected and customer recorded voice messages
  • Various soft clients and mobility options including mobile extension, system DECT, Wi-Fi Phone, iPECS Communicator and etc.
  • G.722 Wideband codec support
  • Personal call control routing

Minimising TCO

  • Lower CAPEX by utilizing a single network infrastructure and modular components
  • Simple implementation for remote office and traveling workers